All of Your Complex Insurance Claims Managed in One Place
We give you the tools to comply with your responsibilities whilst minimising manual tasks and simplifying day to day activities.
The Figtree Advantage
Efficient claims handling is integral to any effective insurance operation. It improves customer service, lowers costs and provides comprehensive data for risk analysis. At Figtree Systems, we offer an integrated insurance claims management software system. Our platform empowers insurance, claims, and risk professionals by providing improved visibility and control over all aspects of their insured risks.
Figtree Systems provides a configurable, cloud-based claims management platform. Our insurance claims management software covers the full claims lifecycle, including appraisal, reserve, investigation, treatment, settlement, recovery, and payment.
All Insurance Types
A single, unified platform capable of handling all lines of insurance — from liability to property, motor, and beyond.
Geolocation Mapping
Capture and visualise the geographic location of claims events with integrated GPS and mapping tools.
Complete Claims Lifecycle
Manage every stage from lodgement through appraisal, investigation, settlement, and recovery in one system.
Live Dashboards
Real-time visibility over all claims activity, reserves, estimates, and liability exposure at a glance.
Configurable Controls Adjusted to Your Processes
Claims can be lodged at any time, location, and on any device. Quickly and efficiently to mitigate the risk of escalating claims costs:
- Full claim-lifecycle management
- Reserves, payments, and recoveries
- Web and mobile data capture
- Video and photo upload
- GPS location capture
- Insurance Policy Register
- Properties and Vehicle Register
More Features
Our comprehensive insurance claims management platform includes:
Workflow & Documents
Reporting, Security & Integrations
Financial
Learn How Our Claims Management System Can Make Your Life Easier
Download the GuideEasy to Use, Powerful Systems for All Industries
Our services are trusted by a diverse range of public and private organisations of all sizes, including:
- insurance companies
- third-party claims administrators
- local and state government bodies
- banks
- airlines, leisure & tourism operators
- manufacturing companies
- logistics & distribution organisations
- transport companies
Manage Your Claims, Your Way
The system is fully configurable and it includes workflow automation, document management, standard and ad-hoc reporting, dashboards and web-based data-capture.
By utilising these features, clients gain a range of benefits including increased productivity, lowered costs and improved risk management processes.
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360° View of Claims
Figtree reduces the administrative effort required to extract and analyse claims data — providing users with a 360-degree view of claims activity and liability exposure.
Our insurance claims management software's reporting tools include live dashboards, ad-hoc reporting, and on-demand report generation. Configure and automate your reporting outputs and deliver reports to your email inbox to save time and effort.
Tracking Performance
Figtree provides a real-time view of your claim's environment and offers a full breakdown of your reserves, estimates and recoveries.
Uncover insights and drill down into the detail with a comprehensive suite of reporting tools that includes live dashboards, ad hoc reporting, and on-demand report generation. Customise and automate your reporting outputs and deliver reports to your email inbox to save time and effort.
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Add Ons
We are dedicated to providing our clients with the latest technology solutions tailored to their business needs. Our add-ons are designed to increase productivity, achieve higher efficiencies, and allow end users to focus on their key duties.
Email Processor
Figtree captures emails automatically and attaches them to the relevant record.
Read MoreAre You on the Cloud?
Figtree Systems software solutions are web-based and are delivered in the cloud as a SaaS solution.
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Experience You Can Count On
We have over 40 years' experience developing and supporting configurable software applications to help organisations manage their own complex operations relating to insurance, workers' compensation, fleet, assets, risk, safety compliance, and more.
We are proud to be a trusted provider of insurance claims management software across the world, helping businesses take control of critical elements of their operations.
Commercial Off the Shelf (COTS) Software
Due to our software's COTS nature, a low-risk implementation methodology is used in our solutions, meaning that only system configuration is required to align the application to our customers' needs.
This reduces implementation timeframes and significantly reduces the risk of issues being introduced during implementation.
Frequently Asked Questions
Common questions about Figtree Systems' insurance claims management software.
What is insurance claims management software?
Insurance claims management software is a platform that manages the full claims lifecycle, including appraisal, reserve, investigation, treatment, settlement, recovery, and payment. It improves customer service, lowers costs, and provides comprehensive data for risk analysis.
What types of insurance does Figtree Systems support?
Figtree Systems supports all insurance types across a diverse range of industries, including insurance companies, third-party claims administrators, local and state government bodies, banks, airlines, leisure and tourism operators, manufacturing companies, logistics and distribution organisations, and transport companies.
Is Figtree's insurance claims management system cloud-based?
Yes. Figtree Systems software solutions are web-based and delivered in the cloud as a SaaS solution, enabling access from any device at any time.
What is COTS software and why does it reduce implementation risk?
COTS (Commercial Off The Shelf) software means only system configuration is required to align the application to your needs — no custom development. This reduces implementation timeframes and significantly reduces the risk of issues being introduced during implementation.