Deliver an Unparalleled Customer Service Experience With Top-of-the-Line Software
Centralise your life insurance & disability claims management processes, manage your claims related information digitally and streamline your customer service.
What Is Life and Disability Claims Management Software?
Life and Disability Claims Management software centralises the life insurance and disability claims handling process, connecting intermediaries and third parties with documents, reporting, and legacy systems. Figtree Systems' platform serves superannuation funds, third party claims administrators, all levels of government, and self-insurers, with over 3,500 committed users worldwide.
The Figtree Advantage
Figtree Systems has been providing software solutions to the life insurance, income protection and disability insurance industry for over 40 years. Figtree Systems life insurance and disability claims management software provides unrivalled capabilities and offers an extensive breakdown of your claims activity. We work with a range of clients, including superannuation funds, third party claims administrators, all levels of government and corporations that self-insure life and disability risk.
Figtree Systems claims management software for life insurance and disability care is focused on improving customer services by centralising the life insurance claims handling process. Connecting intermediaries and third parties with a range of documents, reporting and legacy systems with over 3,500 committed users worldwide. Figtree Systems software has gained respect from the world's leading life insurance companies.
A great advantage of Figtree Systems is its ability to adapt to the needs of claims administrators. The application can record, update, monitor and analyse claim information. Audited transactions for payments, recoveries and reserves are recorded, giving management an accurate history of financials.
Key Components and Benefits
Key Components
- Diary and Task management
- Workflows process automation
- User-friendly custom report generator
- Letter writer with data merge facility
- User defined data edit (validation) rules
- Job processor
- User security
- Pre-defined life insurance & disability claims specific reports
Benefits
- Rapid deployment of stable software
- Integration with external databases for efficient management of policies
- Dedicated Case Management tracks and validates a life claim against policy specifications
- Management receives a consolidated view of client relationships and claims activities
- Extraction of data for regulators, authorities and third party reporting
- Reduces administration expenses through greater control of the claim management life cycle
- Filters third party information (beneficiary verifications, death certificates verifications, etc.) into an electronic file system
- Proven auditing facility for data integrity
Are You on the Cloud?
Figtree Systems software solutions are web-based and are delivered in the cloud as a SaaS solution.
Experience You Can Count On
We have over 40 years' experience developing and supporting configurable software applications to help organisations manage their own complex operations relating to insurance, workers' compensation, fleet, assets, risk, safety compliance and more.
We are proud to be a trusted provider to businesses across the world helping them take control of these critical elements of their operations.
Looking to learn more? Contact us today and one of our staff will happily answer any questions you might have.
Commercial Off the Shelf (COTS) Software
Due to our software's COTS nature, a low-risk implementation methodology is used in our solutions, meaning that only system configuration is required to align the application to our customers' needs.
This reduces implementation timeframes and significantly reduces the risk of issues being introduced during implementation.
Frequently Asked Questions
Common questions about Figtree Systems' life and disability claims management software.
What is life and disability claims management software?
Life and disability claims management software centralises the life insurance claims handling process, connecting intermediaries and third parties with documents, reporting, and legacy systems. Figtree Systems' platform has over 3,500 committed users worldwide and has gained respect from the world's leading life insurance companies.
How does Dedicated Case Management work against policy specifications?
Dedicated Case Management tracks and validates a life claim against policy specifications, giving management a consolidated view of client relationships and claims activities while reducing administration expenses through greater control of the claim management life cycle.
Is Figtree's life and disability claims management software cloud-based?
Yes. Figtree Systems software solutions are web-based and are delivered in the cloud as a SaaS solution.
What is COTS software and why does it reduce implementation risk?
COTS (Commercial Off The Shelf) software means only system configuration is required to align the application to your needs — no custom development. This reduces implementation timeframes and significantly reduces the risk of issues being introduced during implementation.